Frequently Asked Questions
How long does shipping take?
Orders ship within 1–3 business days and are typically delivered within 3–9 business days. We offer free shipping on all orders to US addresses. At this time, we ship to US addresses only.
Do you ship outside the US?
Not at the moment. We currently ship to US addresses only.
What is your return policy?
We accept returns within 30 days of delivery, provided the item is unused and in its original condition. Customers are responsible for return shipping costs. For full details, please see our Refund Policy.
How do I track my order?
Once your order ships, you will receive an email with your tracking number so you can follow your package every step of the way.
How does the Grooming Duo deal work?
Add both the Reusable Pet Hair Remover and the Self-Cleaning Slicker Brush to your cart, and a $7.99 discount will be applied automatically at checkout — no code needed!
How do I contact you?
We would love to hear from you! Head over to our Contact page to send us a message.